Fraud Prevention

MEDICAID FRAUD PRIORITIES

The Consumer Direct Care Network considers fraud prevention, education and reporting among its most important responsibilities. Fraud is a threat to home-based health care programs in general and to quality home-based services in particular. In maintaining accountability, customer service and excellence in all programs, Consumer Direct Care Network has made fraud prevention a high priority.

Our Fraud Prevention video serves to educate and inform you and your employees about their rights, responsibilities, and the importance of your participation in both preventing and reporting Medicaid Fraud. The video does not attempt to depict examples of every type of fraudulent behavior, but is intended to help care providers, clients, and families to avoid becoming involved in illegal activity. It is your responsibility to recognize the signs of fraud so that you can avoid the problem. All cases of possible fraud and program abuse should be reported immediately.

To report suspected Medicaid fraud or abuse, you can contact the Texas Health and Human Services Office of Inspector General through one of the following:

  • Go to https://oig.hhsc.texas.gov. Click on “Report Fraud.” Fill out the online form.
  • Call 800-436-6184
  • Call 2-1-1, then pick option 3.
  • Mail a letter to:
    • Office of Inspector General | PO Box 85200 Austin, TX 78708-5200

 Fraud Prevention Video