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Training Materials

Electronic Visit Verification (EVV)

General Information

HHSC EVV Policy Handbook

EVV Frequently Asked Questions

EVV Training Checklist

Vesta EVV Training Website

Vesta EVV Time Entry Methods Overview Video

Vesta EVV Time Entry Methods Overview Guide

Vesta CDV

Vesta CDV Portal Tour Video

Vesta CDV Guide

How to Perform Visit Maintenance Using Vesta CDV

How to Approve Visits Using Vesta CDV

Vesta Mobile Application

Vesta CDS Employer Mobile Application Guide

How to Clock In and Out with the Vesta Mobile Application

Vesta Landline and Alternative Device

How to Clock In and Out with the Vesta Landline

How to Clock In and Out with the Vesta Alternative Device

If using the landline option or alternative device, caregivers will call these numbers to clock in/out.

Vesta EVV Toll-Free Phone Numbers (Central Time Zone)
English: 888-969-3934  |  Spanish: 866-426-1031

Vesta EVV Toll-Free Phone Numbers (Mountain Time Zone)
English: 888-973-1065  |  Spanish: 888-973-1093

CDS Employer Electronic Visit Verification (EVV) Policy Training

EVV Policy Training Guide

EVV Policy Training Video

EVV Policy Training Video – Spanish

EVV Policy Training Certificate

EVV Policy Training Certificate – Spanish

Electronic Visit Verification (EVV) Resources

HHSC EVV Training Policy

HHSC EVV Website

GovDelivery.com – Email Updates for EVV

EVV Contact Information Guide for CDS Employers

My Direct Care Web Portal

Web Portal Instructions

My Direct Care Registration Instructions

My Direct Care Time Card View

My Direct Care Custom Reports

Updating Your Password

Other Resources

Consumer Rights Notice

Consumer Rights Notice

Payroll

How to Read Your W-2

Wisely Pay Card Information

ADP Registration Instructions

W-2 Frequently Asked Questions – English

Hartford Workers Comp Reference

Secure Email Instructions

Secure Email Instructions

Provider Directory Guides

Using the Provider Directory to Search for Caregivers

Setting up Your Caregiver Profile

Maintaining Your Caregiver Profile

Existing User Account Reactivation

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