Announcements
Electronic Visit Verification (EVV): EVV is a computer-based system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. Starting January 1, 2021, caregivers must use the Vesta EVV system (mobile app, landline option, or alternative device) to clock in/out.
Vesta EVV toll-free phone numbers have been assigned and activated for Consumer Direct Care Network Texas with Agency ID (6390). If using the landline option or alternative device, caregivers will call these numbers to clock in/out.
Vesta EVV Toll-Free Phone Numbers (Central Time Zone) | English: 888-969-3934 | Spanish: 866-426-1031
Vesta EVV Toll-Free Phone Numbers (Mountain Time Zone) | English: 888-973-1065 | Spanish: 888-973-1093
Electronic Visit Verification Frequently Asked Questions
Coronavirus (COVID-19): We are here to serve you. Although our offices are closed to visitors, we are available to serve you. The best way to reach us is by sending an email or giving us a call. Paperwork can continue to be submitted by email or fax.
Coronavirus (COVID-19): Essential Worker Badge
Frequently asked questions about Coronavirus (COVID-19)
