Announcements

Electronic Visit Verification (EVV) Usage Reviews: EVV usage reviews begin for Consumer Directed Services (CDS) employers September 1, 2022. For more information, please review the Texas Health and Human Services Commission (HHSC) EVV Usage Reviews Notice.

Electronic Visit Verification (EVV) Compliance Webinar: The Texas Health and Human Services Commission (HHSC) is hosting an EVV compliance webinar for CDS employers Thursday, August 25, from 2-3:30pm CDT. Register to Attend

Electronic Visit Verification (EVV): EVV is a computer-based system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. Starting January 1, 2021, caregivers must use the Vesta EVV system (mobile app, landline option, or alternative device) to clock in/out.

Vesta EVV toll-free phone numbers have been assigned and activated for Consumer Direct Care Network Texas with Agency ID (6390). If using the landline option or alternative device, caregivers will call these numbers to clock in/out.

Vesta EVV Toll-Free Phone Numbers (Central Time Zone) | English: 888-969-3934 | Spanish: 866-426-1031

Vesta EVV Toll-Free Phone Numbers (Mountain Time Zone) | English: 888-973-1065 | Spanish: 888-973-1093

Electronic Visit Verification Frequently Asked Questions

WE SPECIALIZE IN SELF-DIRECTED CARE

Consumer Direct Care Network Texas provides superior customer service and customized care plans to unique people just like you, in every county throughout the state of Texas. We have helped thousands of people succeed in self-directing their own quality care while remaining in their homes and communities.

Consumer Directed care is available to individuals who need attendant care services in their home. Self-Directed care puts you in control, allowing you to arrange and direct your own services.

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Our Locations

Allen
60 E. McDermott Drive, Suite B
Allen, TX 75002
877-903-0832

Austin
8701 Shoal Creek Boulevard, Suite 303
Austin, Texas 78757-6809
877-903-0832

Lubbock
2321 50th St, Suite H
Lubbock, TX 79412
877-903-0832