Announcements
Electronic Visit Verification (EVV) Usage Reviews: EVV usage reviews begin for Consumer Directed Services (CDS) employers September 1, 2022. For more information, please review the Texas Health and Human Services Commission (HHSC) EVV Usage Reviews Notice.
Electronic Visit Verification (EVV) Compliance Webinar: The Texas Health and Human Services Commission (HHSC) is hosting an EVV compliance webinar for CDS employers Thursday, August 25, from 2-3:30pm CDT. Register to Attend
Electronic Visit Verification (EVV): EVV is a computer-based system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. Starting January 1, 2021, caregivers must use the Vesta EVV system (mobile app, landline option, or alternative device) to clock in/out.
Vesta EVV toll-free phone numbers have been assigned and activated for Consumer Direct Care Network Texas with Agency ID (6390). If using the landline option or alternative device, caregivers will call these numbers to clock in/out.
Vesta EVV Toll-Free Phone Numbers (Central Time Zone) | English: 888-969-3934 | Spanish: 866-426-1031
Vesta EVV Toll-Free Phone Numbers (Mountain Time Zone) | English: 888-973-1065 | Spanish: 888-973-1093
