CDTX Office Closure: In observance of Martin Luther King Jr. Day, Consumer Direct Care Network Texas offices will be closed Monday January 18. We will resume regular business hours on Tuesday, January 19 to assist you.
2020 W-2s: W-2s will be mailed February 1, 2021 to the address that was on file with CDCN on December 15, 2020.
Electronic Visit Verification (EVV): EVV is a computer-based system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. Starting January 1, 2021, caregivers must use the Vesta EVV system (mobile app, landline option, or alternative device) to clock in/out.
Vesta EVV toll-free phone numbers have been assigned and activated for Consumer Direct Care Network Texas with Agency ID (6390). If using the landline option or alternative device, caregivers will call these numbers to clock in/out.
English: 888-969-3934 | Spanish: 866-426-1031
Coronavirus (COVID-19): We are here to serve you. Although our offices are closed to visitors, we are available to serve you. The best way to reach us is by sending an email or giving us a call. Paperwork can continue to be submitted by email or fax.