Go Paperless for W-2s: It is easy to get your W-2 digitally. Go paperless for this document. If you would like to go paperless, we encourage you to make your choice in ADP early. The deadline to go paperless is December 31, 2021. If you do not choose to go paperless, W-2s will be mailed to the address we have on file as of December 15, 2021. Please update your address with us if you have moved. Learn how to go paperless

Electronic Visit Verification (EVV): EVV is a computer-based system used by caregivers to clock in and out. It electronically documents the precise time a service delivery visit begins and ends. Starting January 1, 2021, caregivers must use the Vesta EVV system (mobile app, landline option, or alternative device) to clock in/out.

Vesta EVV toll-free phone numbers have been assigned and activated for Consumer Direct Care Network Texas with Agency ID (6390). If using the landline option or alternative device, caregivers will call these numbers to clock in/out.

Vesta EVV Toll-Free Phone Numbers (Central Time Zone) | English: 888-969-3934 | Spanish: 866-426-1031

Vesta EVV Toll-Free Phone Numbers (Mountain Time Zone) | English: 888-973-1065 | Spanish: 888-973-1093

Electronic Visit Verification Frequently Asked Questions

Coronavirus (COVID-19): We are here to serve you. Although our offices are closed to visitors, we are available to serve you. The best way to reach us is by sending an email or giving us a call. Paperwork can continue to be submitted by email or fax.

Coronavirus (COVID-19): Essential Worker Badge

Frequently asked questions about Coronavirus (COVID-19)

Coronavirus (COVID-19): Guidance for DSPs

Resources on coping with Coronavirus (COVID-19)


Consumer Direct Care Network Texas provides superior customer service and customized care plans to unique people just like you, in every county throughout the state of Texas. We have helped thousands of people succeed in self-directing their own quality care while remaining in their homes and communities.

Consumer Directed care is available to individuals who need attendant care services in their home. Self-Directed care puts you in control, allowing you to arrange and direct your own services.

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Our Locations

8701 Shoal Creek Boulevard, Suite 303
Austin, Texas 78757-6809

60 E. McDermott Drive, Suite B
Allen, TX 75002